Privacy Notice

Last updated: 30 June 2023

This privacy notice tells you what to expect us to do with your personal information when you contact us or use one of our services.

Our contact details:

Name: Coda Healthcare Communications Limited
Suite 2g7 Glasshouse
Alderley Park, Congleton Road
Nether Alderley
SK10 4TF
E-mail: [email protected]

What type of information we have

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Work related information (for example, job title and contact details)
  • Images of individuals (for example, videos and photographs)  
  • Website related information (for example, usage data and marketing permissions) 

How we get the information, why we have it and what we do with the information we have

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • We process personal information for certain legitimate business purposes, which include some or all of the following: We may use the information provided to respond to your inquiry, contact you about your request, ask a question, provide announcements about services and future events, consider your application for employment, and contact you for other reasons related to offering and improving our services.
  • We may offer visitors to our Site various features, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with those features.
  • In addition to the uses discussed above, we may also use the personal information you provide on our Site to operate, evaluate, and improve our business. Specific uses include developing new services; managing our communications; performing market research; advertising and marketing; determining the effectiveness of our advertising and marketing; analyzing our services, and websites; and administering our websites.

We also receive personal information indirectly, from the following sources in the following scenarios:

Information We Obtain by Automated Means

When you visit our Site, we may collect certain information by automated means using technologies such as cookies, non-cookie-based tokens, web server logs, tracking pixels, and web beacons. Cookies are files that websites send to your computer or other Internet-connected device to identify your browser uniquely or to store information or settings in your browser. Your browser may tell you when you receive certain types of cookies and how to restrict or disable certain cookies.

Under the General Data Protection Regulation (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the lawful bases we rely on for processing this information are:

  • We have a contractual obligation.
  • We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to:

  • Develop proposals for and manage event services.
  • Respond to inquiries.
  • Consider applications for employment.
  • Contact individuals to improve our services.

We do not sell or otherwise disclose personal information we collect through provision of event services on our Site, except as described here. We may share personal information we collect with service providers that perform services on our behalf. We do not authorize those service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

How we store and retain your information

Your personal data is stored by Coda Healthcare Communications on its servers, and on the servers of certain cloud-based database and data storage management services Coda Healthcare Communications engages, mostly located in the United States. Coda Healthcare Communications retains data for the duration of the customer’s or stakeholder’s business relationship with Coda Healthcare Communications and in compliance with other legal, tax and operating requirements retention obligations.

Coda Healthcare Communications will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Website, or We are legally obligated to retain this data for longer time periods.

When collecting specific data for events on behalf of our clients, we will adhere to our clients’ Privacy Policy and Terms.

For more information on where and how long your personal data is stored, please contact the Coda Healthcare Communications Data Protection Lead [email protected].

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. We will update these measures as new technology becomes available, as appropriate.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Helpline number: 0303 123 1113

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